I Cannot Open the BSNL Selfcare App Installed on My Android Phone

[siva]

For the past five days, I have been unable to log in to the BSNL Selfcare App installed on my phone. Due to this, I cannot check the remaining data balance. The problem is with receiving the one time password to verify the login. BSNL seems not sending the OTP, and without the OTP the BSNL Selfcare app does not work.

Is it for me only, or is anyone else facing this issue?

[Hardik Sejpal]

Update the BSNL Selfcare app. Open Play store and type BSNL Selfcare on the search. Click the update button. Once you update the app, your phone will receive the OTP.

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[Rahul Agarwal]

Hello siva, sometimes OTP get delayed. Click the resend OTP button. BSNL will send the sms.

[Reshmi R Menon]

without the OTP the BSNL Selfcare app does not work.

You should open Google Play Store and update the BSNL Self Care App. It will fix the problem.

[Krishna Priya]

From my experince BSNL Selfcare app needs frequent software update to work it. Otherwise, it won't work properly.

[siva]

Thank you everyone. Yes, you are all correct. I updated the BSNL Self Care App from the Google Play Store, and the problem was fixed. Thank you, Krishna Priya, Hardik Sejpal, Rahul Agarwal, and Reshmi R Menon for showing special interest in helping me.