JioFi Power and Network LED lights are Red

[Rejeena Begum]

I am using a JioFi portable router for the Internet connection in my home. For the past week, the JioFi router has shown frequent Internet disconnections. Suddenly, the power and network LED becomes red, and the Internet disconnects. Why does my JioFi router show the red power and network LED lights? How can I solve it?

[Yashika]

If the Jiofi device's power and network lights show red, you should suspect hardware problems. Charge the device to a hundred percent and do a reboot. Tell us the result.

[Rejeena Begum]

Thank you for the reply, Yashika. I did the solution you provided. But the router again showed red power and network lights with Internet disconnection.

[Yashika]

How old is your JioFi device Rejeena?

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[Rejeena Begum]

Yashika, I purchased it six years ago.

[Xavior]

@ Rejeena Begum

Several reasons can turn the Jio Fi device power and network lights red. Let me explain them.

1. Overheating
   
   Check the device temperature and ensure that the device is not hot too much. There is an optimal temperature range for every electronic device. If the temperature is too high, the device will malfunction.
   
   The solution is to turn off the device. Give it a reasonable time to cool off.
2. Check the Battery Charge
   
   Make sure the device has sufficient charge left.
3. Make sure the JioFi router has the Latest System Software
   
   Update the firmware of the router if it runs on an outdated version. Visit the following link for more information.
   
   How to Download the Latest JioFi Device Firmware?
4. Hardware Complaints
   
   You mentioned the JioFi router is six years old. Make sure the device is free from hardware complaints. You can contact the Jio service center for it.

[Rejeena Begum]

I stopped using it for months as I was away from home. I will perform the steps you recommended tomorrow. Thank you all for your support.