Samsung Galaxy Phone Is Not Connecting to My Laptop

[Venkat]

I purchased a new Samsung Galaxy phone yesterday. I have been trying to connect this phone to my Windows 11 laptop since yesterday. So far, it has failed to connect.

Can you explain why this Samsung Galaxy is not connecting to my Windows laptop?

[Xavior]

What do you mean by the Samsung Galaxy phone not connecting to your laptop? Does your laptop detect the phone but is unable to transfer any files?

Or the laptop does not detect your Samsung phone at all?

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[Venkat]

My Windows laptop is not detecting the Samsung phone. I used the USB cable that came with the phone to connect both devices. My laptop is not even aware of such a connection. On the phone, I can see a battery recharging. I do not see any notification on the Samsung phone either.

[Xavior]

OK, now I understand the situation. Check the following solutions and report back.

1. Connect the USB cable to another USB port on your Windows laptop
   
   Now check whether the Windows laptop detects the Samsung phone.
2. Reboot the laptop and the Galaxy
   
   Then, connect both devices with a USB cable. The chances of your laptop detecting the Android phone are high after a reboot.
3. Use a different USB cable
   
   A faulty USB cable prevents a laptop from detecting the Samsung Android Phone.