Ping Request Could not Find Host. Please Check the Name and Try Again

[Alex George]

Today I faced connectivity issues on my computer while trying to access my blog SysToSys. Though I could not load SysToSys.com on my computer, the same blog opened on my other devices sharing the same WiFi connection.

Which showed the Internet was working fine, but something wrong with my computer prevented loading my blog.

I pinged my blog from the command prompt as part of the troubleshooting, but the command prompt showed an error message.

The error message displayed on the command prompt as the reply for my ping request was: Ping request could not find host www.systosys.com. Please check the name and try again.

I tried to ping www.google.com to verify the error. When I pinged Google, I received the same error message.

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Ping request could not find host www.google.com. Please check the name and try again.

I received the same ping reply while pinging Youtube too. So, I decided to ping the Google Public DNS IP address.

You can see the result in the screenshot provided below.

PS: Google Public DNS IP addresses are 8.8.8.8 and 8.8.4.4

I received a valid reply from the Google Public DNS IP address. You can see one reply out of four is Request Timed Out, which I will explain in another tutorial.

Now let us check the reason for getting the error message Ping request could not find host www.youtube.com. Please check the name and try again.



What is the Reason To Get Ping Request Could Not Find Host Error Message?

You receive this error message due to the wrong DNS information stored on your computer. When you type the URL of a website on a browser, your computer needs to know the IP address of the website to load it.

Your computer does it by a process called DNS lookup. DNS lookup process converts the website host address into the respective IP address.

Domain Name System (DNS) helps your computer in the DNS lookup process.

For example, when you type www.systosys.com on the browser address bar, your computer checks the respective IP address of the hostname systosys.com in the DNS lookup table.

If the DNS information stored on your computer fails to complete the DNS lookup process, you will receive the error message Ping request could not find host www.systosys.com. Please check the name and try again.

I hope you understand the reason behind this ping reply now. I hope you understand the reason behind this ping reply now. Now let me explain how to resolve the error Ping Request Could Not Find Host. Please Check the Name and Try Again.

Follow the troubleshooting steps provided below.

[Alex George]

How to Fix Ping Request Could Not Find Host Error Message?

1. Flush the DNS Lookup Table
   
   As we discussed before, the prime reason to get this error message is the corrupted DNS Lookup table on a computer. To fix it, we need to clear the current DNS Lookup table and get the latest DNS entries.
   
   • Open Command Prompt (Type command on the Windows search bar and click to open).
   • Type the command ipconfig/flushdns and press enter key.
     
     
   • Reboot your computer.
   Once the Windows Operating System successfully flushed the DNS Resolver cache, you will be able to access the website by typing the domain name.
   
   If the issue persists, you should go to the next step.
2. Change the Default DNS Server Assigned to Your PC
   
   You can change the default slower DNS server provided by the ISP with a faster and secure Google Public DNS or OpenDNS.
   
   

   Code: Select all

   OpenDNS	
   208.67.222.222
   208.67.220.220
   
   
   Google Public DNS	
   8.8.8.8
   8.8.4.4

   You can use either OpenDNS or Google Public DNS as the DNS server address on your computer. To do it on a Windows 10 device, follow the steps below.
   
   • Go to Settings and click Network & Internet.
   • Click on Change adapter options.
     
     
   • Right Click on the Active connection and click Properties.
   • Select Internet Protocol Version 4 (TCP/IPv4) and click the Properties button.
     
     
   • Select the radio button Use the following DNS server addresses.
     
     
   • You can use either Google Public DNS address or OpenDNS.
     
     
     
     I use OpenDNS IP addresses to fill the Preferred DNS server and Alternate DNS server. Make sure you fill both preferred and alternate DNS server fields.
   • Click OK to complete the process.
   • Restart your PC.

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[Xavior]

Excellent tutorial. I wish to add two more solutions to fix the Ping Request Could not find the Host Google.com error.

1. Check the "hosts" file and remove all entries.
   
   Any wrong entry on the "hosts" file will create problems accessing the Internet.
   
   You can open the "hosts" file by following the path below.
   

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   C:\WINDOWS\system32\drivers\etc

   If you do not know how to reset this file, follow the instructions from this Microsoft support page.
   

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   https://support.microsoft.com/en-us/topic/how-to-reset-the-hosts-file-back-to-the-default-c2a43f9d-e176-c6f3-e4ef-3500277a6dae

2. Scan your computer With an AntiVirus
   
   Another reason to get this error message is malware infection. Scan your computer with a reputed AntiVirus and remove all malware applications.

[sam]

Thank you for this tutorial. I also had the same ping error message on my Windows 11 laptop. I could not open Google or Facebook. So, as usual, I tried to ping Google. The result was -
Ping request could not find host google.com. Please check the name and try again.

I tried to ping this BB also without success. I got the same error message. I attached the screenshot of the ping result.



So, I opened this tutorial on my phone and followed the instructions. Now, the Internet is working fine on my laptop.